The role of social networks in public opinion shaping

Authors

DOI:

https://doi.org/10.26577/HJ.2022.v65.i3.07
        874 386

Abstract

Facebook and Instagram have become not only platforms for the exchange of information on the Internet, but also platforms for discussion of any events taking place in the world.

The purpose of the research is to determine the role of social networks in the formation of pluralism during political events in the country, as well as how powerful a tool they are currently. As a result of the study it was found that the population is still afraid to express their opinions freely. After all, all comments to the post of representatives of the official group are recorded from a fake account. It is also reported that some event occurred there, only in the informational state. And independent authors tend to have a broad discussion and differentiation of what was on their pages. This will contribute to a comprehensive understanding of the circumstances by the population. However, unfortunately, only the position of the author himself is given here. As a result, the population is also limited to receiving information unilaterally. Therefore, representatives of official groups should used the most comprehensive transmission of information.

Instagram and Facebook's role in shaping public opinion and information literacy of citizens in connection with what happened in the country in January of this year will be assessed in the article. Information literacy is not only the free expression of one's opinion, but also the correct sorting of information perceived from the outside world, critical understanding of the posts of people reading on the social network, competent consumption of information content. In the absence of information literacy, a person cannot form his own opinion and become the leader. This, in turn, will lead to the spread of fake news, conflict within the state and panic.

The article presents statistical data. Main methods are comparison, historical comparison. The opinions of foreign experts are also given.

The level of information consumption would increase if society could trust only official data and be critical towards any information in social networks. In this context, it is always necessary for the official media to publish information about topics that cause panic first in social networks and comment in a timely manner.

Keywords: information literacy, public opinion, fake news, social networks, official media, political conflict.

References

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Электрондық ресурс:
Интернет Ассоциация Казахстана (2021) Количество казахстанских пользователей Facebook и Twitter. http://www.iak.kz/ru/blogers-kz/baglan/kolichestvo-polzovatelei/

References
Adam Shehata (2018) Learning Political News From Social Media: Network Media Logic and Current Affairs News Learning in a High- Choice Media Environment. Communication Research 48(1):125–147 DOI:10.1177/0093650217749354
Anne Oeldorf-Hirsch, S. Shyam Sundar (2015) Posting, commenting, and tagging: Effects of sharing news stories on Facebook. DOI:10.1016/j.chb.2014.11.024
Chaiken, S. (1980). Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personality and Social Psychology, 36(5), 752-766.
Cho, Jaeho (2005) Media, interpersonal discussion, and electoral choice. Communication Research 32(3): 295-322.
Erlis Çela (2015) Social Media as a New Form of Public Sphere. European Journal of Social Sciences Education and Research
Habermas, J. (1991) The Structural Transformation of Public Sphere. Cambridge, Massachusetts: The MIT Press.
Michael Bossetta (2018) The Digital Architectures of Social Media: Comparing Political Campaigning on Facebook, Twitter, Instagram, and Snapchat in the 2016 U.S. Election https://doi.org/10.1177/1077699018763307
Nicole B Ellison (2007) The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites. Journal of Computer-Mediated Communication 12(4):1143-1168 DOI:10.1111/j.1083-6101.2007.00367.x
Ol'ga Petrovna Zhilavskaya (2019) Medijno-informacionnaya gramotnost' kak celostnoe ponyatie v izmenyayushchemsya mire [Media and information literacy as a holistic concept in a changing world] 16:001
Patrick W Kraft, Yanna Krupnikov, Kerri Milita, John Barry Ryan, Stuart Soroka (2020) Social Media and the Changing Information Environment: Sentiment Differences in Read Versus Recirculated News Content. Public Opinion Quarterly, Volume 84, Issue S1, 2020, Pages 195–215, https://doi.org/10.1093/poq/nfaa015
Seong yi Yun (2018) Selective Exposure and Political Polarization of Public Opinion on the Presidential Impeachment in South Korea 1...Academia, Pages 140-141
Takeshita, T. (2006). Current Critical Problems in Agenda-Setting Research. International Journal of Public Opinion Research, 18(3), 275–296. https://doi.org/10.1093/ijpor/edh104
Tapio Vepsian (2016) Facebook likes and public opinion: Predicting the 2015 Finnish parliamentary elections. Government Information Quarterly, Volume 34, Issue 3. https://doi.org/10.1016/j.giq.2017.05.004
Thomas J. Johnson (2014). Credibility of Social Network Sites for Political Information Among Politically Interested Internet Users. Journal of Computer-Mediated Communication 19(4) DOI:10.1111/jcc4.12084
Thorson and Wells 2015 Combining Big Data and Survey Techniques to Model Effects of Political Content Flows in Facebook. Social Science Computer Review 35(1) DOI:10.1177/0894439315609528
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Electronic resource:
Internet Assocziacziya Kazakhstana (2021) Kolichestvo kazahstanskih pol'zovatelej Facebook i Twitter [Number of Kazakhstani users of Facebook and Twitter]. http://www.iak.kz/ru/blogers-kz/baglan/kolichestvo-polzovatelei/

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How to Cite

Kassymbekova, N. M., & Shyngyssova, N. T. (2022). The role of social networks in public opinion shaping. Herald of Journalism, 65(3), 68–76. https://doi.org/10.26577/HJ.2022.v65.i3.07